Help

Frequently asked questions

What does “coconut oil squishy” mean?

It is the name of a style of squishy: glossy, translucent and creamy-looking with a slow, dense give. It is a toy, not a food or skincare product, and we don’t claim any coconut scent or ingredients.

Does it spring back when I squeeze it?

Not straight away. It is a non-rebound style, so it holds the dent your thumb makes. Roll it between your hands to round it back out and go again.

How big is it?

Each ball is approximately 6 cm (2.4 in) across, small enough to close your hand around.

Which colours are there?

Pink, blue, green, yellow, purple and clear. Choose one colour, or mix any colours in a duo or four-pack.

How do the packs work?

Choose a single ball, a duo (2 balls) or a four-pack (4 balls), then pick the colours you want. Pack savings are applied automatically in your bag.

How do I clean it?

Wipe it with a soft cloth and mild soapy water. Keep it away from direct sunlight, heat and sharp edges.

Is it suitable for children?

The recommended age is 5 years and above, with adult supervision for younger children. It is not a food and not a chew toy. Stop using it if the outer layer is damaged.

Where can I find delivery and returns information?

See our Shipping policy and Returns and refund policy, or contact us and we’ll help.

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